No worries! Our customized bars are shipped from a different location than our regular chocolate bars. So your customized bar is getting wrapped in its unique jacket. This means that combined orders don't always fall on your doormat at the same time. If the expected delivery time has passed and you still haven't received your order, please let us know by sending an email to mytonysus@tonyschocolonely.com.

What's the nitty-gritty? For those placing combined orders i.e. A 'create your own wrapper' bar and additional classic Tony's bars, you will receive​​​​​​​ one order confirmation. ​​​​​​​You will then receive two separate tracking emails, as your 'create your own wrapper' bar will arrive at a different time to the rest of your order.

How long do I have to wait..? Delivery times for Tony's customized bars are as follows: Processing: Up to 500 bars will take about 4 to 5 business days after order confirmation is received; if you order over 500 bars, we will give you a customized indication on lead time as this may vary per order.

Shipping: Ranges from 2 to 5 business days depending on location.

You can! You’ll just need to create a file in Canva sized at 6.3 inches X 3.15 inches. You’ll just create a design for the front of the wrapper, export it as a PNG, and upload as an image in our online wrapper creator tool. From there, you can add text, logos, decorations, etc. 

While we love a good Tony’fyed bar, we don’t offer design services. Go nuts with our wrapper creator, pick a handy template, or call in a designer if you want somethin’ super special.

For sure! You can save your design via the wrapper creator. Make sure you are logged in first, so we know where to save your wrapper. You can find your own designs in your account page by clicking on 'my wrappers'.

Shipping costs for customized bar orders are the same as for our standard orders and are as follows:

Consumers:

Where do you live?	How much are you ordering?	What's the shipping rate?
FL, TX	Up to $85	$14.95
FL, TX	$86-$265	$24.95
FL, TX	$266-620	$34.95
FL, TX	$621-$1,800	$64.95
FL, TX	$1,801+	$104.95
All other states	Up to $85	$9.95
All other states	$86-$265	$14.95
All other states	$266-620	$24.95
All other states	$621-$1,800	$44.95
All other states	$1,801+	$84.95

Wholesalers:

Where do you live?	How much are you ordering?	What's the shipping rate?
FL, TX	Up to $195	$24.95
FL, TX	$196-$389	$34.95
FL, TX	$390-$730	$74.95
FL, TX	$731+	$104.95
All other states	Up to $195	$14.95
All other states	$196-$389	$24.95
All other states	$390-$730	$34.95
All other states	$731+	Free Shipping

 
 
Read more about our shipping prices here. Any questions? Please send us an e-mail: mailus@tonyschocolonely.com. We can make chocolate out of (almost) anything! 

Oops, that ain't nice! Please send an email to mytonysus@tonyschocolonely.com. We are happy to help and find a solution!

Our custom wrapper creator tool runs best in Google Chrome. And larger images mean longer load times - so make sure you're using optimized (smaller) images whenever possible!

Customized bars are meant to gift to others. So.. we don’t permit reselling the custom bars. Surprise your bestie, colleague, grandma or neighbour with them. Way more fun!