frequently asked questions
The small figure (at the top right of your account) opens your profile page. You can change your personal details by clicking on ‘edit profile’. You’ll also find an overview of your past orders, invoices, addresses and custom wrappers.
We’re chuffed that you wanna buy our chocolate! If you’re ordering for your business, you can pay by invoice. It’s quick and easy to set up your business account here. We’ll need your business details, including your EIN number.
You don’t have any (e.g., because you’re a school, foundation or other type of organization)? Create a regular customer account and drop us a line at mailus@tonyschocolonely.com. Be sure to include your business details in the email. We’ll help you out.
Ah, and 1 more thing: by ordering through our Choco Shop, you agree to Tony’s terms & conditions. Check ’em out here.
We’re chuffed that you wanna buy (personalized) choc for your biz! Together, we’ll end exploitation in cocoa.
Set up your business account here. Some pros:
- Request pay by invoice
- Immediate (automatic) order confirmation
- You can save your designs and use ’em for repeat orders
- All your orders in 1 place
- A top-notch order status overview
- PDF invoice downloads
Make sure to log in with your business account before placing your order, so you can pay by invoice. High 5!
Oh yes you do! Set up a corporate account and discounts will be applied automatically at checkout!
Shipping costs for corporate orders are the same as for our standard orders and are as follows during the warm season:
Shipping rate for businesses:
All states:
- Order size up to $621: $19.95
- $621.01-$1,800.99: $99.95
- $1,801+: $115.95
Shipping rate for wholesalers:
All states:
- Order size up to $389.99: $74.95
- $390-$730: $104.95
- $730.01+: $115.95
Any questions? Please send us an e-mail: mailus@tonyschocolonely.com. We can make chocolate out of (almost) anything!
Can’t wait to sink your teeth into our chunky bars? Looking to surprise your (girl)friend, grandma or colleague for a special occasion? You can be sure as sugar, we work hard to deliver ASAP.
Orders are sent via UPS Ground and are shipped Monday through Friday for orders placed at least 48 hours in advance. Depending on your location in the US, delivery varies between 2 to 5 business days.
NOTE: personalized orders ship separately from all standard orders, expect separate delivery.
Customized bars are meant to gift to others. So, we don’t permit reselling the custom bars. Surprising your bestie, colleague, grandma or neighbor with them is okay though!
Got a question? We've got the answer (.. and lots of chocolate)
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send us an email