hello, this is Tony's

Are you convinced the next chocolate bar should be cotton candy flavored? Do you have a funny story about a crazy neighbor who wrapped her biked with Tony’s wrappers? Or maybe you’re just interested in asking us a few questions completely unrelated to chocolate. That’s cool, bring it on! To make it a little easier for you, we made this form for you to fill in:

choco phone: +1 503 388 5990

Thanks for letting us know that you're not happy with your chocolate bar. Of course we want to do something about that. To investigate, we need the following information. Oh and don't forget to keep your wrapper, to add a photo and your bar to send to us.

tell us what's up

add photo

your name

and your e-mail address

best before date (Dec.13.2020)

lot number (L.1234)

city (place of purchase)

product (i.e. pure almond seasalt 180gr)

store (i.e. Waitrose, Wholefoods)

tell us what's up

your name

and your e-mail address

your order number (UVW123456)

tell us what's up

your name

and your e-mail address

tell us what's up

your name

and your e-mail address

tell us what's up (i.e. about your invoice or payment)

add photo

your name

and your e-mail address

your invoice number

add photo

your name

and your e-mail address

your order number (UVW123456)

tell us what's up

add photo

your name

and your e-mail address

tell us what's up (i.e. where, when, with whom)

add photo

your name

and your e-mail address

number of participants

location

tell us what's up

your name

and your e-mail address

Investigating..
The more evidence we have, the easier we can find out what happened. Can you send your bar or your wrapper to the following address?

Tony’s Chocolonely
For: Office Champion
1355 NW Everett St Ste 100
Portland, OR 97209

Don't forget to add your info on the bar or card. Thanks in advance!

find us here

Would you like to talk more serious business? Or do you have a question that's not one of the faq's? It's all good! You can call us, drop by our office, send us a letter or only peek through our windows. It's up to you! You can find us here:

Tony's Chocolonely US

1355 NW Everett St Ste 100
Portland, OR 97209

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Tony's Chocolonely HQ and Store

Pazzanistraat 1
1014 DB Amsterdam

more info check route

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